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Intercom MCP

Reads Intercom conversations and contacts, and can post an internal note. That is the correct shape for support: the agent assembles context and a draft reply, a person sends it. Anything that closes or…

Community stdio Verified 2026-11-11 supportcustomerchat

Use it for

Drafting replies with the conversation history attached

Skip it if

Unreviewed customer messages — the reply is the product

What it is

Reads Intercom conversations and contacts, and can post an internal note. That is the correct shape for support: the agent assembles context and a draft reply, a person sends it. Anything that closes or replies directly needs an explicit decision, not a default.

Install

Terminal
npx -y intercom-mcp

Client configuration

Paste this into your MCP client config, then restart the client.

MCP client config (JSON)
{
  "mcpServers": {
    "avbbc": {
      "command": "npx",
      "args": ["-y", "intercom-mcp"]
    }
  }
}

Overlapping servers

All servers
  • 01
    Zendesk MCPCommunity

    Reads Zendesk tickets, comments, and requester details, and can draft replies as internal notes. The draft-not-send pattern is the point: the agent assembles context…

    #support#customer#api
    TypeScripthttp
  • 02
    Discord MCPCommunity

    A community server for Discord: list channels, read recent messages, search a server, and post. Support teams use it to summarise a channel before answering; the per…

    #chat#community#support
    TypeScriptstdio
  • 03
    Telegram MCPCommunity

    Reads channels and groups through the Bot API: recent messages, search, and posting. The distinction that matters is bot token versus user session — a bot sees what …

    #chat#monitoring#research
    Pythonstdio

Tools that use this server

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Skills built around it

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