Roll back or fix forward: a decision, not a debate

Decides in one minute using blast radius, confidence, and time-to-restore.

Coding incidentrollbackdecisions Verified 2026-11-03

When to use it

A deploy is misbehaving and the channel is arguing instead of deciding.

The prompt

Copy into your assistant
Decide whether to roll back or fix forward, using the facts below.

Output:
1. The decision, in the first line.
2. The estimate for each option: time to restore, risk of making it worse, and what is lost.
3. What must be true for the other decision to be correct instead.
4. The one metric to watch for the next ten minutes.

Rules:
- If time-to-restore for rollback is under ten minutes and impact is ongoing, the answer is roll back. Say it plainly and stop.
- Do not recommend a fix-forward longer than the incident's duration so far.
- Assume the rollback path may be broken; say so if it has not been tested.

Facts:
<what changed, when, current impact, rollback method, last successful deploy>

What to change

Include whether the rollback has ever been tested — an untested rollback is a hope, not an option.

Why it works

A one-line decision with the conditions for being wrong is what stops the meeting. The 'other decision' section is what makes it defensible afterwards.

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